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EMAIL Notifications NOT received

Seosaph Infotech June 14, 2023

https://seosaph.atlassian.net/

For the last one month, NO email notifications received from JIRA while creating new tasks, bugs, comments, etc, which is very difficult for us.  Can you please fix this issue.  It is very very urgent

 

1 answer

0 votes
Vikrant Yadav
Community Champion
June 14, 2023

Hi @Seosaph Infotech Welcome to Atlassian Community!

For this issue you need to contact your JIRA admin, check project notification scheme, check for events Notification scheme is enabled and check Outgoing Email is enabled or not in System Configuration >> Mail >> Outgoing email.

Seosaph Infotech June 14, 2023

how to contact JIRA admin? Any email id? or Link please?

Vikrant Yadav
Community Champion
June 14, 2023

You need to contact your organization, JIRA admin. 

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