First time I've ever encountered a company that lacks a post or send button on their billing support system? Am posting here because Atlassian appears to be uncontactable?
Hi
Look at this, maybe can help you
https://www.atlassian.com/licensing/jira#jira-cloud
https://support.atlassian.com/jira-software-cloud/
https://support.atlassian.com/contact/#/
Regards
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