Due date inserted on roadmap do not update Due date on issue

[Daniel Lopez]

Hi All,

I'm using the JIRA roadmap on Plans.  In Configuration / Scheduling / Dates I've established "Due date" as End date.

When I create a jira issue and introduce the Due Date inside the jira ticket, it is updated and displayed nicely on the roadmap BUT

when I try all the way around, introducing the Due date for a ticket on the Roadmap view, Due date field on the ticket itself is not updated, which is annoying as it is better to use roadmap view for defining dates but they are not displayed at a ticket view.

Could someone confirm?

Thank you

[Pramodh M · Accepted solution]

Hi @Daniel Lopez 

You need to Review the changes in Advanced Roadmaps in order to sync the changes in the Jira issue

https://support.atlassian.com/jira-software-cloud/docs/save-changes-made-in-advanced-roadmaps/

Below is the reference

You can see here, we have a Jira Issue Due date changes being confirmed

And this is the Issue in Jira

Thanks,
Pramodh

[Daniel Lopez]

Awesome Pramodh! Problem solved and very quickly! thank you very much.

On a final note, do you know if there is any config I can change to avoid this Review and Save process? 

I'd rather remove that step and save all changes automatically.

[Pramodh M]

Hi @Daniel Lopez

It makes sure, the changes made in Advanced Roadmaps are reviewed before making changes in Jira.

Thanks,
Pramodh

[Vivek]

Which Field I should select for Start Date and End Date in roadmap configuration. 

As of now, I have added Report Date ( as start Date) and Due date (as end date).

When I submit (in review changes) , Roadmap is asking to update date format from DD/mm/YYYY to YYYY/MM/DD

How do I solve this issue . 

Pls help