Drag and drop not working on the Backlog screen in a Next-Gen Scrum project

[Chris Exley]

It worked on Monday, but today, it is not possible in a Next-Gen Scrum project to drag and drop issues on the Backlog screen to populate Sprints and prioritize within the Backlog and Sprints.  I have read a few posts on the topic without finding anything relevant.  Please, does anyone have any idea why this wouldn't work?  I have tried it as a Standard User and as an Administrator with every permission possible and no difference.

Drag and drop does work on a Classic Scrum project, so it must be some setting on the Next-Gen project.  What have I done?

Jira Software Cloud on Chrome Version 80.0.3987.132 (Official Build) (64-bit)

Thanks!

[Mohamed Benziane · Accepted solution]

Hello @Chris Exley 

You may have te same issue pointed here (if so, you can vote and follow the issue that is already open)

https://community.atlassian.com/t5/Jira-Software-questions/Why-can-t-I-reorder-the-backlog-items-in-Next-Gen-projects/qaq-p/1328981?utm_campaign=immediate_general_question&utm_content=topic&utm_medium=email&utm_source=atlcomm

Hope this helps.

[Chris Exley]

Hi, Mohamed:

I looked at the bug at Atlassian support and it does indeed look like they have corrected the problem.  I am able to rank issues on the Backlog screen now, both in the backlog and in a Sprint.  Thanks so much for responding - the Community is working!

Chris Exley