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Done column on Active Sprints Board

Dan Runion August 9, 2019

I have previously filtered tickets that were status = Resolved but I'd like to include these so that tickets completed in the sprint will display in the Done column of the Active Sprints board.  I expected to be able to just remove the status != Resolved of my Board filter and then the Active Sprints screen would filter for the Active Sprints, but it is including tickets completed in past sprints in the Done column and I don't understand why.

Can someone help?  

1 answer

0 votes
Jack Brickey
Community Champion
August 12, 2019

please share your current filter. I suspect something is amiss there because you certainly do not want issues from old sprints displaying.  Generally if your scrum board filter would be quite simple something like...

project = ProjectA

or

project in (ProjectA, ProjectB, ProjectC)

but there are certainly cases where a more complex filter makes sense.

Dan Runion August 12, 2019

project in (CBU, CRB) AND status != Resolved ORDER BY Rank ASC

 

the "status != Resolved" removes ALL completed items, but if I remove that from the filter than the Scrum board includes completed items from old sprints.  

I wonder if there are old sprints that are still open from before I was managing the project....

Jack Brickey
Community Champion
August 12, 2019

ok so definitely remove the "status != Resolved"

next to test your theory please run this filter.

project in (cbu, crb) and sprint not in closedSprints()

add the Sprint column and inspect

Dan Runion August 12, 2019

Looks like I do have an old sprint still open but I don't see the culprit on any boards.  How can I find and close this old sprint?

Dan Runion August 12, 2019

Actually, I'm pretty sure that the sprint in question is closed as I can see it on the sprint reports page. I'm really stumped here. 

Jack Brickey
Community Champion
August 12, 2019

does the sprint show in the "sprint not in closedsprints()" query? if so then it wouldn't be closed. 

Dan Runion August 12, 2019

It does but I don't see the open sprint on the Active Sprints nor Backlog screens.  I don't know how to find it and close it. 

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