I have previously filtered tickets that were status = Resolved but I'd like to include these so that tickets completed in the sprint will display in the Done column of the Active Sprints board. I expected to be able to just remove the status != Resolved of my Board filter and then the Active Sprints screen would filter for the Active Sprints, but it is including tickets completed in past sprints in the Done column and I don't understand why.
Can someone help?
please share your current filter. I suspect something is amiss there because you certainly do not want issues from old sprints displaying. Generally if your scrum board filter would be quite simple something like...
project = ProjectA
or
project in (ProjectA, ProjectB, ProjectC)
but there are certainly cases where a more complex filter makes sense.
project in (CBU, CRB) AND status != Resolved ORDER BY Rank ASC
the "status != Resolved" removes ALL completed items, but if I remove that from the filter than the Scrum board includes completed items from old sprints.
I wonder if there are old sprints that are still open from before I was managing the project....
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ok so definitely remove the "status != Resolved"
next to test your theory please run this filter.
project in (cbu, crb) and sprint not in closedSprints()
add the Sprint column and inspect
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Looks like I do have an old sprint still open but I don't see the culprit on any boards. How can I find and close this old sprint?
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Actually, I'm pretty sure that the sprint in question is closed as I can see it on the sprint reports page. I'm really stumped here.
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does the sprint show in the "sprint not in closedsprints()" query? if so then it wouldn't be closed.
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It does but I don't see the open sprint on the Active Sprints nor Backlog screens. I don't know how to find it and close it.
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