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Does jira automation rule need to refresh page to see the change?

Kristy
Contributor
July 17, 2026

I create a simple automation rule, that is when field A=abc, then field B=xyz. It runs successfully, however I can only see field B change after I refresh the issue/page. Does it just work as it?

1 answer

1 vote
Enric Font
Community Champion
July 17, 2026

Dear @Kristy 

Yes, this can happen in Jira Cloud, and in many cases it is expected behavior.

When an automation rule updates an issue, the update is performed server-side. The issue view in your browser does not always receive a real-time notification for every field change, so some fields may not refresh until the page is reloaded.

Hope this helps

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