Do Jira Data center Support Redundant LDAP

[prudhvi raj]

Is there any possibility to configure redundant LDAP system in Jira data center.

As I have multiple LDAP with different set of users

[Daniel Eads]

Hi Prudhvi,

Jira doesn't have native failover support for multiple domain controllers / LDAP servers on the same domain. We've got an open feature request for it here. You can work around this on the LDAP side by configuring your servers in a High-Availability configuration where a load balancer redirects traffic from one LDAP server to another if it detects connectivity issues.

As for configuring multiple domains, yes - Jira supports multiple user directories. You can read up on using them here. You can configure this to use separate LDAP directories either on the same or multiple LDAP servers where the organizational unit or domain are different from the user directories you've already added to Jira. Since you mentioned different sets of users, I believe this is what you would like to do.

Cheers,
Daniel

[prudhvi raj]

Thanks for the information Daniel

[Matt Doar]

Daniel, it's my understanding that load-balanced LDAP servers don't work with Jira either, or at least that incremental syncs fail. May have changed?

[Daniel Eads]

Hey @Matt Doar - you are correct, we don't actually officially support/recommend load-balanced LDAP still. Bad assumption on my end!

Official references that Jira still should not be using load-balanced LDAP:

• KB article
• Feature suggestion for Jira Server - JRASERVER-24133