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Disappeared from Sprint 4 post Ticket is Marked as Done

Sportz Interactive February 27, 2025

Hi Team,

We have noticed that after tickets are marked as Done or their status is changed, they either disappear or are no longer associated with any sprint. Could you please investigate and provide insights on this?

Regards

IT

1 answer

0 votes
Mohamed Benziane
Community Champion
February 27, 2025

Hi,

Welcome to the community.

 

Can you make sure that the status done and other status are part of the board's jql ? Take a look at your column and see if your status are correctly mapped.

Sportz Interactive February 27, 2025

Yes.

Its correctly mapped.

It was working fine earlier.

 

Sportz Interactive February 28, 2025

Hi Team,

 

Any update on this?

 

As we need to it manually for now.

 

Regards

IT

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