Disappeared Projects, Issues, Filters - where have they gone?

[Alexander Novichenko]

• Some projects are missing completely;
• All other projects that are still visible but are missing issues: 
• Can't see any issues inside filters, projects or boards; 
• Some members can't assign issues to only a few users - others don't appear on the list. 

The issues are persistent for all our team members. Can someone please tell us what's going on? 

[Nic Brough -Adaptavist- · Accepted solution]

Your screenshots could be showing us several things:

• Permissions have been changed, or people removed from roles/groups, such that some projects are no longer visible.  Permission and user membership changes are the most likely cause of the different assignee lists too
• Note, it's not "issue security" - that could potentially hide every issue, but would not give you "project not there" in the last screenshot
• Your admins have deleted the missing projects
• Your admins have archived the missing projects (although I would not expect the blunt errors you're seeing in the last screenshot in that case)

You'll need to work with your admins to determine which ones of these might have been done.

[Alexander Novichenko]

Thank you!  Apparently, one of our admins updated the permissions of a project on the 24th and I think they must have updated global permissions instead of project permissions. All fixed now :)