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Different descriptions being shown to myself and colleagues

Alan Henderson
July 30, 2026

I am sitting with my colleague looking at the same ticket(s) on our JIRA board experiencing some very strange behaviour.

Sometimes the description is empty on her screen but fine on mine, other times it's reversed.  When it's empty, clicking on it sometimes displays the actual description, other times it remains blank.

Sometimes the description matches on my screen vs theirs, other times it shows something different (e.g. from a different ticket).

When we are viewing an incorrect description and if we click to edit, it will show the correct description. Other times when it's showing the correct description, editing it will show an incorrect description.

In all of these cases, if I were to save it would overwrite the actual descriptions which is clearly dangerous. 

Cache cleared, logged-in, logged-out, reboot... several steps taken.

 

 

1 answer

0 votes
Laura Pellizzari
Contributor
July 30, 2026

I suggest to directly copy paste your question in ROVO and look for suggestions

ciao

Laura

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