Different Jira Licenses in same board

[Seda Gülen Güzel]

Hello,

We want to manage our change requests in Jira Cloud. We will send approval tasks to managers using Jira workflows.

We are planning to buy:

• 100 Jira Standard licenses (for regular users),
• and 10 Jira Premium licenses (for managing the KANBAN boards).

My question is:

 Can we use Standard and Premium users together in the same project/board? Or do all users need to have Premium licenses to use the approval feature?

[Michael Yaroshefsky - Visor for Jira]

Hey @Seda Gülen Güzel and welcome to the Atlassian Community.

Jamie is correct that all your licenses need to be on the same plan, which would be the ideal, seamless experience for your users.

If it really is outside your budget you can look at using an app like ours (Visor) which has a two-way integration with Jira. It would enable your users to collaborate in the same board view even if their license levels are different. 

The two-way integration means you can push and pull updates to and from Jira. 

So, it's an alternative that you should try (our board view is included in our free plan), but I think long term you may want to look at the right license level across all your users.

Hope that helps - here's an image of the Visor Kanban board view with live Jira data:

[Marc - Devoteam]

HI @Seda Gülen Güzel 

The approval feature is a premium feature.

This feature is available in JSM.

You are picking a license for Jira on a standard or premium subscription. The subscriptions contain feature differences.

Atlassian has no license model based on features per user.

So if you require to have Approval, you need a premium subscription

[Seda Gülen Güzel]

Hi @Marc - Devoteam , 

I have created a board and approvals without JSM.  I would like to learn whether use Premium and Standart licences on both the same board. 

[Jaime Escribano]

Hi @Seda Gülen Güzel 

I'm afraid it's not possible to mix and match licenses. If you get a Jira Premium license, all Jira users will be of a Premium tier.

The exception is when you have more than one App in the instance. You may, for example, have Jira Premium and Confluence Standard.

This is a setting on the instance level, so different boards do not factor into what tier of license you have.

Hope that was helpful!

[Marc - Devoteam]

Hi @Seda Gülen Güzel 

As Jamie mentioned, ad I also you can't mix licenses.

You acquire your product on a type of license not by user.