Difference between Transition Properties and Step Properties

[Elif Alverson]

Hello, 

What is the difference between Transition Properties and Step Properties? I am trying to set up permissions to edit Jira issues only for a specific issue type for Support team  and not sure which one to use?

Thank you.

[Nic Brough -Adaptavist- · Accepted solution]

A step is a point in a workflow, it's something you point to on an issue and say "the issue is ...".

A transition moves an issue from one step to another.  It's an action, not an information point.

So, as these are two totally different things, you can imagine the properties are very different things. 

You need to use step properties to control permissions.  Permissions are about starting transitions or making changes, they don't mean anything during a transition!

[Elif Alverson]

@Nic Brough -Adaptavist-,

I added jira.permission.edit.group = Support to Step Properties.

However ; 

Project Permissions only gives the "edit issues" permissions to Jira Admins.

Should I give Support team "edit issues" permissions for this Project? If  they have " edit issues " project permissions , then they will able to make changes on other issue types.

Right? I need to limit their permissions to edit issues to only one issue type. 

How can I give Support team to "edit issues" permissions for only one specific issue type?

Thank you as usual!

Elif

[Nic Brough -Adaptavist-]

You have to grant them "edit issues" in the project, then take it away in the workflow properties when you want to stop them editing.

[Elif Alverson]

@Nic Brough -Adaptavist- , 

Let me confirm if I understand what you are saying; 

X project has 3 issue types with custom workflows. If I need Support team to edit only issue type A, I will use "  jira.permission.edit.group = Support" for Workflow Issue Type A.

And for Issue type B and C  Workflows , I will use  " jira.permission.edit.group = Jira-Admins " ? 

Is that correct?

[Nic Brough -Adaptavist-]

That is spot on, yes.

[Elif Alverson]

@Nic Brough -Adaptavist- , 

I will try it. 

Thank you so much for your patience and help.

You are awesome as usual.

Elif