Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Did not get slack notification to myself

Gajanan Sasane
Contributor
January 2, 2025

Hi All,
I'm using Jira DC, version 9.12.15.
I tried to receive Slack notifications to myself (personal Slack account); therefore, I configured the following automation rule in my project; however, I did not receive the notifications.
Please let me know if there is something I am doing wrong that is causing me to not receive notifications.
slack automation.png
Thank you.

1 answer

0 votes
Tomislav Tobijas _Koios_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 2, 2025

Hi @Gajanan Sasane ,

If not specifying an user, does the system send notification to a channel configured within the webhook? If nothing is landing there either, you might want to check the webhook or potentially internal network or app security policies (security/network team within the org would probably be the one you would need to contact).

I've just tested this (on cloud though) > send notification to myself and it works as expected. Only notification will land in 'Slackbot' app and not to your personal chat.

 

2025-01-02 11-03-38.png

Cheers,
Tobi

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
SERVER
VERSION
9.12.15
TAGS
atlassian, team '25, conference, certifications, bootcamps, training experience, anaheim ca,

Want to make the most of Team ‘25?

Spend the day sharpening your skills in Atlassian Cloud Organization Admin or Jira Administration, then take the exam onsite. Already ready? Take one - or more - of 12 different certification exams while you’re in Anaheim at Team' 25.

Learn more
AUG Leaders

Upcoming Jira Events