Development panel shows 'We couldn't load your related work Refresh the page to try again.'

[Aseel K K]

We have a Jira account that is connected with the GitHub app, and we were creating branch for each task/issue through Jira. Suddenly, one day, the development section is empty. We tried removing GitHub and adding it again, but it still doesn't work. On the development panel on the task, it shows 'connect development tools', but when we click on it takes us to the development section, which says 'We couldn't load your related work. Refresh the page to try again. It's okay if we won't get the branch history on Jira tasks. But at least new branch creation should work. How to resolve this?