Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Deleting issues, LexoRank Balancing and Issues in Epic do not render

Boris Link
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 23, 2020

We are encountering multiple errors in Jira 8.7 hosted on our server:

1. Can't delete issue

https://community.atlassian.com/t5/Jira-Software-questions/Cannot-delete-issue-LexoRank-Related/qaq-p/1057358

When I try to apply the proposed fix https://confluence.atlassian.com/jirakb/remove-duplicate-rank-fields-in-jira-server-779159223.html?_ga=2.194018477.163707424.1584962666-1047052085.1584704350

And run step one: I only get: 10005 in return, so there don't seem to be duplicate Rank fields.

2. Issues in epic do not render:
https://confluence.atlassian.com/jirakb/issue-screen-displays-error-rendering-greenhopper-epics-issue-web-panel-in-jira-server-779158857.html

When I run the proposed Select:

SELECT * FROM issuelink  il
WHERE il.LINKTYPE =
  ( SELECT id FROM issuelinktype WHERE linkname = 'Epic-Story Link') 
AND
(
  il.destination IS NULL
  OR il.SOURCE IS NULL
  OR not exists (SELECT null FROM jiraissue ji where ji.id = il.destination) 
  OR not exists (SELECT null FROM jiraissue ji where ji.id = il.source) 
);

No issues are found.

3. Balancing in LexoRankManagement doesn't even show up.

Screenshot 2020-03-23 at 13.36.32.pngAnd the proposed fix: 

https://confluence.atlassian.com/jirakb/how-to-fix-duplicate-rank-values-for-a-rank-field-779159224.html

with PUT doesn't solve the issue and creates this output:

Expected to find one rank row, but found 0 rows

Any suggestions and if you need further details, please ask for it and I will provide them as best as I can.

0 answers

Suggest an answer

Log in or Sign up to answer