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Delete or Edit Email Address of JIRA user in External Directory?

cdhkmmaes
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February 15, 2018

I inadvertently created a JIRA user in an "external" directory. I cannot delete the user or edit the email address of the user in the JIRA User Management. And the user does not actually exist in our external directory (Active Directory), so I can't delete the user or edit the email address there. Is there any way to delete the user or edit the email address of this user? https://confluence.atlassian.com/adminjiraserver070/create-edit-or-remove-a-user-794199053.html

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2 votes
Edwin Kyalangalilwa
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February 15, 2018

Hi Jeff,

You can delete them from the DB.

delete from cwd_user where user_name='user';

 then restart JIRA.

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