Delete my Atlassain account

[Stephane Demers]

When I try to delete my account I get this message: "Your account can't be deleted because: User is last billing admin of a transaction account that has one or more active entitlements."

What is that about?

[Arkadiusz Wroblewski]

Hello @Stephane Demers 

this is not really about deleting the account itself, it is blocked because of billing ownership.

That message usually means you are the last billing admin on a billing account that still has active subscriptions or trials.

So before you can delete your account, you need to:
either add another billing admin and remove yourself
or cancel the remaining subscriptions

I would check admin.atlassian.com → Billing and look at your roles and active subscriptions there.
Once you are no longer the last billing admin, the deletion should work.