Define “Work stopped on issue”

[John Croxton]

I want an assignee to be emailed on a periodic basis on an issue until the status has changed.

How do I do this? People tell me this can be done but

Jira’s documentation doesn’t seem very obvious here.

Many thanks

[Alexey Matveev]

Hello,

You should use filter subscriptions. You can create a JQL filter to choose issues, which have been in a certain status for some period and then make a subscription for this filter. 

You can choose issue like this with a JQL query like this:

not status changed from Open and status = Open

You can read more about filter subscriptions here:

https://confluence.atlassian.com/jira064/receiving-search-results-via-email-720416706.html