Default value doesn't work in Jira project form

[Xinwen]

I set a default value in the "Description" but it is not showed in the Form. I am wondering how to set the default value in the fields in the Form?

[Staffan Redelius · Accepted solution]

Hi @Yvonne  and welcome to the Community!

When do you want to add the default value to the Description field?

It is not possible to add values upon creation but you can add text to the description field (i.e a DoD) using automation that will add the information in the description field when the issue is created.

Here is simple example of how you could do it:

W

This will give you the following result in the Work item Description field where the first row is added during creation and the rest is added by the automation.

Let me know if this helps!

Best regards,
/Staffan

[Brita Moorus]

Hi, @Yvonne! 😊

You're right to notice that setting a default value in a Jira field (like "Description") doesn’t automatically apply it in Forms - that’s expected behavior in Jira Cloud.

Here's a workaround: https://support.atlassian.com/jira/kb/replacing-the-system-field-description-in-order-to-have-a-custom-description-field-with-a-default-value-in-customer-portal-request-forms/

Hope this helps! ✨

[Yogesh Mude]

@Yvonne  Welcome to the community!

It wouls be good if you can share more details like, Where have you set this default value for description field? Is this is system default field or Custom created? Where you want to see that default value is it on Create/Edit/view work item scree? also, please share the snap how you have been set the default value.