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Dashboard not showing accurate data

Gustavo January 18, 2024 edited

I am not getting the accuarate data from the burn down up charts.

It shows up a pop up saying that I have no access to the projectJIRA CHARTS ERROR.JPG

This is the board:

JIRA BOARD.JPG

 

1 answer

1 accepted

2 votes
Answer accepted
Danut M _StonikByte_
Atlassian Partner
January 18, 2024

Hi @Gustavo,

These charts are the gadgets offered by our Great Gadgets app.

However, the error in question does not appear to be given by these gadgets; it is given by Jira or maybe another gadget from the page (if any). 

My advice is to contact our Support Team at support@stonikbyte.com and someone will get in touch with you immediately to investigate further. 

Thank you,

Danut Manda

Gustavo January 18, 2024

Thank you Danut, will do

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