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Dashboard not loadin

ech
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 22, 2026

It looks like our database is taking a little longer than usual to sync up. At the end, it fails to load completely! Jira Page Not Loading.png

2 answers

1 accepted

1 vote
Answer accepted
Nikola Perisic
Community Champion
April 22, 2026

Hi @ech 

Do this again in incognito mode and previously clear your cache.

1 vote
Marc -Devoteam-
Community Champion
April 22, 2026

Hi @ech 

Try the suggestions from @Nikola Perisic 

But another question, when was this free subscription last accessed?

If this is some time ago, the subscription might have been canceled or even deleted.

ech
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 22, 2026

It's still the same issue even in incognito mode. I did access last on Monday this week. The issue started yesterday.

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