[Dashboard] Can't not see Filter count gadget in my dashboard

[Nguyễn Hoàng Huy]

Hello team,

Last week I configured my Dashboard Width Filter widget but today I don't see it.

Please help me check why?

Thanks and BR,

AR QC 01/2024 - Jira (atlassian.net)

[Bo Zhao · Accepted solution]

Hi @Nguyễn Hoàng Huy 

Make sure you are looking at the same Dashboard where you added your filter gadget. Also, remember to save your Dashboard changes~

[Nguyễn Hoàng Huy]

Thanks for your reply. I want to add Count Gadget back but I can't find it in the Gadget list :((

[Trudy Claspill · Accepted solution]

Hello @Nguyễn Hoàng Huy 

We are a community of users of our own Jira instances. We cannot access your Jira instance.

"Dashboard Width Filter" is not the name of a dashboard gadget that is available from Jira out of the box, so I am assuming it was added to your environment when a Jira Administrator added a third party app to your instance.

If the gadget was available to you previously and is not available to you now, you need to contact the administrators of your specific Jira instance. They may have removed the third party app that added that gadget to your Jira instance.

[Nguyễn Hoàng Huy]

Hello @Trudy Claspill 

Thanks for your information. Do you know of any third party apps with similar gadget? Please suggest some for me.

Thanks and BR,

[Trudy Claspill]

You should speak to the Jira Administrator for your Jira instance to find out if they will restore the app that provided that gadget, or replace it with another app that provides similar functionality.