Dash (-) in search in custom field problems with wildcard

[Lukáš Šlajferčík]

Hello, 

I want find solution for incorrect search results in custom fields containing dashes.

Example: 

"scanning group" ~ G-SK_BA-022_00110 -> OK, list all issues contains exactly this group

"scanning group" ~ G-SK_BA-022 -> list nothing 

"scanning group" ~ "G-SK_BA-022*" -> list nothing

"scanning group" ~ "G-SK_BA*" -> list nothing

"scanning group" ~ "G-SK*" - list nothing

"scanning group" ~ "G*" - list all issues starting with "G" in scanning group

When i create issues with "scanning group" field value without dashes so then search works as i expect.

I think it worked fine before upgrade from v7 to v8.13.2

"Scanning group" is a text custom field.

Thanks for your help.

Lukas.

[Brant Schroeder]

@Lukáš Šlajferčík 

I was able to get "G-SK_" to work but the moment I added anything after the underscore it failed.  In the search documentation it does not have anything about underscore https://confluence.atlassian.com/jiracoreserver073/search-syntax-for-text-fields-861257223.html

I would suggest submitting a support issue with Atlassian and see if they can provide any insight as to what the issue might be since it is not listed as a special character.

Special characters

+ - & | ! ( ) { } [ ] ^ ~ * ? \ :

Special characters aren’t stored in the index, which means you can’t search for them. The index only keeps text and numbers, so searching for “\\[JIRA Software\\]” and “JIRA Software” will have the same effect — escaped special characters ([]) will be ignored in the search. 

You can use special characters to combine two separate terms into a phrase. Adding a special character between the terms, like in “JIRA+Software” or “JIRA/Software” will return issues that contain the whole phrase “JIRA Software”.