Hi there -- I'm hoping to customize the fields for a specific issue type (change impact) so that any time someone creates a change impact issue, the customized fields automatically show up. Please advise on how to do this. Thanks!
By 'customize' what do you mean? If you want certain fields to appear on the screen you need to read the documentation on creating screens, issue type screen scheme, and applying them to the issues and project. If by customize you mean creating the select lists for the fields you need to look up creating context in custom fields.
You will need to make your custom fields, associate them to a screen and then create a issue type screen scheme that links those screens to that issue type. The the screen scheme needs to be associated to the projects that you wish that issue type to have the customized fields on. You can learn more here:
Projects screens, schemes and fields - https://confluence.atlassian.com/adminjiraserver071/project-screens-schemes-and-fields-802592517.html
Issue type screen scheme - https://confluence.atlassian.com/adminjiraserver073/associating-screen-and-issue-operation-mappings-with-an-issue-type-861253453.html
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