Customized "Done" status not being closed after sprint competed
Hi,
New to Jira, hoping someone can help me.
To better track where each development requests are, I have customized some workflow status. One of those is "In Production" status which indicate that the Jira ticket is in production. It is created under the "Done" category. We market these Jira tickets to "In Production" after a release is executed.
What I have noticed is that when I completed a sprint, these "In Production" Jira tickets is assumed to be still open and get transferred to the next sprint, which is not correct.
Now, I am trying to do two things:
1) Associate these "In Production" Jira tickets back to the right sprint and
2) Configure the system so that these "In Production" Jira tickets can be closed when I complete a sprint.
Can someone help me?
Thanks,
Simon