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Ravichandra Sreedharala
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October 25, 2021

I am a project administrator but unable to configure the fields that an Issue[Story] should contain 

When I navigated to permissions in "Project Settings" section; it says that my profile is disabled to administer the project 

 

1 answer

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Walter Buggenhout
Community Champion
October 25, 2021

Hi @Ravichandra Sreedharala and welcome to the community!

For a better analysis of your issue, I'm afraid more information is needed. What plan of Jira cloud are you on: free / standard / premium? Is your project company-managed or team-managed?

From what you are saying, I have the impression that you are struggling with a company-managed project. Project Admins do not have the permission to add/remove fields from screens: that is done by a Jira Administrator at a global level of the application. So, if that is the case, reach out to a Jira Admin in your organisation to help you achieve what you need.

For more information on permissions, do have a look at this support article 

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