Customer cannot see all the request thru the portail
Maxime Pion
I'm New Here 
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
The customer is unable to see all the request created thru the channel Jira. The customer has been added as a Request participant in the request.
The request of type Incident and Problem are not visible to the customer. I have read in a post that I should assign a Request Type (under Service Desk request) but the list is grayed out (see screenshot below)
Any help would be appreciated.
Regards,
Maxime
