Custom "Terms of Agreement" for our users to accept before using JIRA

[Sherwin Soriano]

One of our managers requested if we can customize our process wherein before our users are able to use JIRA, they would accept the "Terms" of our company (custom data or inputs".

I am not sure if this is possible or any settings that can do for JIRA cloud or even in Confluence. I would like to know your thoughts about this.

[Trudy Claspill]

Hello @Sherwin Soriano 

Are you talking about internal user who would be licensed and accessing Jira Software? Or are you talking about customers who would not be licensed and would access Jira Service Management?

What problem are you trying to solve by getting users to accept Terms of use?

What is your current process for a person to request the ability to use Jira? And then how are you managing granting them access? Are some users automatically granted access as part of onboarding, by being added to particular user groups or by being part of a domain for which you are managing accounts and automatically granting access to Jira?

[Sherwin Soriano]

This is about a new compliance in our company about data protection for all our internal users of JIRA

[Trudy Claspill]

Couldn't this be handled through your HR department as part of the standard set of policy docs your employees are required to acknowledge/sign?

Are you trying to meet a compliance requirement being imposed by an external agency? Does this apply to other software applications that your employees use?

I can't think of anything built into Jira or Atlassian Cloud that would track and enforce the requirement of a signed agreement before enabling a user's access to the system. It seems like that would need to be Managed by the settings available for managing how user access is granted, and processes outside of Jira for tracking the sending out and receipt back of the signed agreement.

[Sherwin Soriano]

I am checking with our manager on why he wants it this way on our JIRA

[Sherwin Soriano]

I think they wanted to update the terms of use via Admin Hub.