Hi,
I have a custom JIRA field which has the datatype "number". I have a roadmap in JIRA Plans in which the following hierarchy is being used:
epic > user story > sub-tasks
All issue types have the custom field, but the sub-tasks contain the actual value for the custom field, and the goal is to sum all the values up to the user story and further onto the epic.
Unfortunately, when enabling the roll-up feature, I see the custom field is not being rolled up. The values on the sub-tasks are visible, but not on the user story/epic.
As a workaround, I tried JIRA Automation to automatically update the values of the custom field on all levels, but the problem is that I don't know how to sum values from different user stories up to an epic.
Any idea what I can do? Should I focus on the roll-up feature? Or rather on JIRA Automation?
