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Custom fields- Settings are missing in one custom field

nellamu April 17, 2018

Settings are missing in one custom field and unable to view any custom field listed any custom field created after that field (any field comes after that in alphabetical order)

 

Field name :- Test Randika 1

 

so any field name comes next in alphabetical order not visible in Issues > Custom Field page

2 answers

0 votes
Nic Brough -Adaptavist-
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April 17, 2018

You have entered javascript into the description of the field.  You need to get into the field and remove it (yet another good reason for not using javascript, I wish Atlassian would fix server so it block it properly, like they have Cloud)

While you are on that screen, click the cog for the field above, then right click the "edit" option, and save the url.

Now go to somewhere where you can grab the id of the broken field.  Edit in field configuration or in the list of fields for a screen.  Get this ID and put it into the url you copied for the other field, changing the id=12000 part.  That gets you into "edit" mode where you can now remove the broken script.

nellamu April 18, 2018

image (11).pngHi Nic
the issue is that ID does not work as well

its giving above error when adding the ID and rest of the IDs belongs to fields created after that.

Nic Brough -Adaptavist-
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April 18, 2018

Hmm, that's worrying, it implies your javascript is doing REALLY bad things!

The other option is to go to the default field configuration, and repeat the exercise with replacing the ID in the "edit field X" link.  Field configurations go a different route and hopefully won't run into that 500 error.

If that does not work either, then you'll need to remove the javascript from the description from the database.

0 votes
nellamu April 17, 2018

Please find attachment for the missing settings of the field

image (10).png

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