Hello Team,
I have a custom field which is a drop down list & having multiple options, but these values are not visible to all the users.
Can someone please explain what could be the issue ?
What type of field is it?
I can only think of a handful of fields that restrict the list of options in themselves by person, but they're all system fields, not custom fields.
I therefore suspect you have an app providing a field that does some form of restriction by user. It might be an app providing modifiable fields, or something like Behaviours
@Nic Brough -Adaptavist- its an insight object custom field but I can't see any Behaviour that is restricting it from user to see it.
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Ok, ignore Behaviours.
Insight can restrict the options offered by user. See https://documentation.mindville.com/insight/5.0/insight-administrator-s-guide/insight-custom-fields/insight-custom-field - jump to "5. You can restrict this custom field to just show JIRA User related objects" and read from there!
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@Nic Brough -Adaptavist- , I was thinking far too much, the issue was not all users had the view permission to view insight objects, granted them view access & all cool now. Thanks though :)
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