Custom field not visible under gadgets

[anjitha.s]

Hi,

We've created some custom fields of same name and type in Jira. But those custom fields are not visible under gadgets( Two dimensional filter statistics and Issue statistics ) in the dashboard.

But for some other gadgets, those fields are visible.

Could anyone help on this.

Regards,

Anjitha

[John Funk]

Hi @anjitha.s 

What type of fields are the custom fields that are not showing up? They must be Select List or Radio Button, or User Picker for them to show up. 

[anjitha.s]

Hi @John Funk 

The type of field used is Select list( Single choice ).

[John Funk]

It should be there then. Can you share a screenshot? 

Also, is the context for the field included for the project used by the filter? 

[anjitha.s]

Hi @John Funk 

In the project, we're searching for the custom field only. And that custom field is configured as global in all the projects.

[John Funk]

So the custom field has no context associated with it, and it is a Select List (single choice) but it does show as one of the fields for the X Axis or Y Axis? 

[anjitha.s]

Hi @John Funk 

The requested field is not visible in the :

1. Issue statistics gadget

2. In Two dimensional filter gadget:

[John Funk]

Hmm, maybe you need to load the filter first?