Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Custom event on setting a flag

Nikita Sinko May 1, 2019

Hi all.

I use issue flagging as a way to mark issues as "ready for pulling" on my kanban board. And I need to send custom notification to users who can pull marked issues to the next stage when flag is sat on.

Do you know a way to do this? For better understanding:

As user with code reviewer role and a holder of "code review column" I need to receive a notification about new flagged issues in previous column with goal to be informed about issues I can pull and code review.

2 answers

0 votes
Rhonda Lee
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 1, 2019

Hi Nikita,   I don't know how to do the notifications for issue flagging.   However, I've set up a different way of identifying issues that are "ready for pulling" by creating a step/status called 'Ready for Selection'.    Filters can be easily set up on the Status field so your scrum teams know which issues to pull into their sprint.    You can also choose to add this as column to your board or not. 

Nikita Sinko May 1, 2019

Hi Rhonda! 

Thank you. Sure it could be used so but actually I think it is not so usable as my way. Too many statuses, to many columns OR not so obviously on board. 

But! It is a way. 

Rhonda Lee
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 1, 2019

I agree.   Too many statuses can be difficult to manage easily.   I hope you find a way that works for you

0 votes
Jack Brickey
Community Champion
May 1, 2019

To the best of my knowledge flagging will not create a notification. Flagged issues will highlight on the board which is nice. You can also create a JQL filter and subscription that might meet your notification needs. Such as...

project = abc and flagged = impediment and status = xxxx

run it every hour and send out to the team. of course this will include all previously flagged issues vs. "newly" flagged issues

Nikita Sinko May 1, 2019

Thanks! It could be a usable for me I think.

Could you explain a way a little bit detailed? I mean a way to create a subscription based on JQL filter.

Jack Brickey
Community Champion
May 1, 2019

when you create and save a filter you can then setup a subscription for that filter to run and email the results to a group. After saving the filter click on Details link and you will see this. Here is some documentation that discusses this further but pretty self-explanatory.

Jack Brickey
Community Champion
May 1, 2019

you could also consider an addon e.g. Automation for Jira or other in conjunction w/ a custom field to send notifications.

Nikita Sinko May 1, 2019

Thank you Jack! Will read and try.

Suggest an answer

Log in or Sign up to answer