Custom emoji reactions (Data Center)

[Timofey Moiseenko]

Hello! Is there a way to add custom emojis for reactions in jira data centre? I have found a way to do it with scriptrunner via commentReactionsService.addReaction, but if emoji is not one of 6 standart ones, it doesn't work

[Ravina]

Hi @Timofey Moiseenko Currently adding a custom emoji's feature is not available in Jira Datacenter and only available in Jira cloud below the open request for Jira data-center that you can vote for to get the Atlassian attention and the document for how to add custom emoji's in Jira cloud

https://jira.atlassian.com/browse/JRASERVER-72962

https://support.atlassian.com/jira-software-cloud/docs/use-custom-emojis-to-help-describe-an-issue/

[Timofey Moiseenko]

Well, even if this is not natively possible, maybe there are workarounds? For example, judging by this article emoji data are stored in DB - https://confluence.atlassian.com/jirakb/how-to-get-information-about-jira-comment-reactions-1333826682.html

Won't simply add values of different emojis work, or changing one of default ones with an image of my own?

[Ravina]

The document help to get the information based on the emoji used and that is based on the available emoji's to add the new emoji first need to find out the location if any file on the installation directory or any system plugin from where these existing emoji's are getting load and then need to review that config and check if there is any possible way to add the new emoji based on the format how existing emojis are stored/load.

[Timofey Moiseenko]

Thought so, and curious if anyone could help with finding them, or maybe did this