Custom Message after transition execution

[Sreenivasaraju P]

Hi,

After creating the issue in JIRA , one custom info message will come saying "abc-1234" issue has been created. 

Similarly can we trigger message after the executing the transition saying "abc-1234" issue has been approved/rejected..etc.  If yes, please let me know the procedure.

Thanks in advance

[Nic Brough -Adaptavist-]

Not without hacking some code into the core of JIRA.  The workflow functions simply don't have any hook for this, the message is implemented on the screens from which you've clicked "create", and you'd need to make the connection from workflow to screen.

[Steven F Behnke]

I've used ScriptRunner to pop up messages like this. Obviously this is best if you're already using ScriptRunner for operations. 

image2016-2-1 11:10:5.png

[Phill Fox]

Are you requesting a message on screen or an email message to be sent with this comment?  If you want to send specific emails then this can be achieved without resorting to major rewrites of the core by creating appropriate email templates for the messages and then triggering an event to send that particular email.

[Sreenivasaraju P]

I am requesting for message on screen. Not about the mails.

[Phill Fox]

Thanks for the clarification. This means that the answer from @Nic Brough [Adaptavist] is correct.