Custom Fields

[Roger Bradley]

I am encountering error messages from my automations indicating that certain custom fields have returned an unexpected type. The error message suggests removing and re-adding the fields through the configuration screen. The specific fields mentioned are customfield_10099 and customfield_11080. However, I am unable to find these fields using JQL or by searching the issue. What is an efficient way to locate these custom fields?

[Florian Bonniec]

Hi @Roger Bradley 

You can find them by accessing the context page for these fields.

https://xxxxxxxxxx.atlassian.net/secure/admin/ConfigureCustomField!default.jspa?customFieldId=10099

https://xxxxxxxxxx.atlassian.net/secure/admin/ConfigureCustomField!default.jspa?customFieldId=11080

You need to be JIRA Admin

Regards

[Roger Bradley]

These links don't take me anywhere. I replace the x's with my domain name and it redirects me to a page that has the Jira logo and it refreshes itself for a minute, or so until it displays this: 

You're almost there

It looks like our database is taking a little longer than usual to sync up. Wait a few moments then try again.

If you continue to see this error, raise a support request.

Try again

[Roger Bradley]

Sorry, I see now that I need to be a Jira Admin and I am not. Is there another way to cross reference the customfield, or determine what field it is without being a Jira Admin? 

[Florian Bonniec]

Ya you can do an advanced JQL such as 

cf[10099] is not empty then export in XML and search for customfield_10099. You should have the name below the id.

Regards