Custom Epic issue type as parent

[David Vermeir]

Hi,

I've created a custom Issue type called "Architectural Epic" with the same Hierarchy level as Epic but I can't seem to assign child issues to this epic. Similarly, since "Architectural Epic" is the only Epic issue type in my project's Issue Type scheme, the Timeline feature of the Kanban board doesn't work.

Am I missing something? I've already tried the troubleshooting actions, but my board filters don't filter out epic types.

[Ste Wright · Accepted solution]

Hi @David Vermeir 

I tried this; in relation to creating Child Issues, this worked for me - I could...

• Create child issues (based on the hierarchy) using the Add a child issue button on the main issue view (just under the Summary)
• Add the parent issue to an existing issue using the "Parent Link" field

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In relation to the Timeline, this is a known bug - see: JSWCLOUD-25522 

Ste

[David Vermeir]

Ah, so I should use the "Parent Link" field instead of the "Epic Link" to search for custom epics? Makes sense I guess though not very intuitive :)

Sad to hear the Timeline won't work with custom epics.

[Ste Wright]

Hi @David Vermeir 

At present, the Epic Link is only used by the official Epic issue type (even if a custom one included the word "Epic")

Atlassian are deprecating the Epic Link field though, replacing it with a generic Parent field in the near future - check out more details on this help page

Ste

[Trudy Claspill]

Hello @David Vermeir 

Do note that if you have created a custom issue type and added it to the same level as Epic, Jira will not apply the Epic functionality to that new issue type. It won't appear in the Epic panel. The automatic board filters and swimlanes based on Epic won't see that custom issue type as an Epic.

Essentially Jira does not recognize that custom issue type as an "Epic".

There is a change request about support multiple "Epic" issue types here:

https://jira.atlassian.com/browse/JRACLOUD-80492