Current issue with Atlassian Rovo connector at Chat GPT (Jira access)

[Vladislav Popov]

This is what I'm currently getting when trying to use the Atlassian Rovo connector in GPT Chat. Is this normal, or do I need to do something to make it work? Until December 16, 2025, this worked without any configuration. Simply connecting Atlassian Rovo to GPT Chat allowed GPT to interact with JIRA.

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Short version:
At the moment, the Atlassian Rovo connector does not provide live access to Jira data from this ChatGPT integration, despite being listed as connected.

What happens in practice:

• The Rovo connector is visible and advertised with capabilities such as File Search and Writes.

• However, any attempt to access real Atlassian resources (for example, calling methods like getAccessibleAtlassianResources or querying Jira projects/issues) fails.

• The connector consistently returns errors such as 404 – “Link not found”.

• Because of this:

  • Jira projects are not discoverable

  • Boards are not accessible

  • JQL queries cannot be executed

  • Jira issues cannot be read or analyzed

Resulting limitation:

Even though the connector appears enabled in the Atlassian UI, the underlying MCP/Rovo backend does not expose Jira context to ChatGPT at runtime. From the integration’s perspective, Jira is effectively unavailable.

Important clarification:

This is not a permission or configuration issue on the project side. The failure occurs at the connector / MCP layer before any project-level access checks are possible.

Expected behavior (for comparison):

• Ability to resolve accessible Atlassian Cloud resources

• Ability to read Jira projects and execute JQL queries

• Ability to analyze boards and issues via Rovo

Actual behavior:

• Connector initializes

• Resource discovery fails

• Jira API surface is unreachable

Conclusion:

At the moment, the Atlassian Rovo connector in ChatGPT operates in a limited or degraded mode and cannot be used for Jira analysis or automation, despite being listed as available.

[Hari Krishna · Accepted solution]

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[Vladislav Popov]

Got it, thanks! If I understand correctly, will it be possible to work with Jira through Atlassian Rovo in ChatGPT in the near future, as was previously the case? Or is this a natural limitation, and is Atlassian currently maintaining its policy of restricting Atlassian Rovo from working in ChatGPT indefinitely?

[Hari Krishna]

Hi @Vladislav Popov ,
The previous was may not be fully accurate, I is not deeply involved in this integration, but as i said earlier there have been some changes in Atlassian Cloud around mid-December that might help address this. I have listed the relevant updates specifically related to Rovo, which you can refer to in the attached document.

https://confluence.atlassian.com/cloud/blog/2025/12/atlassian-cloud-changes-dec-8-to-dec-15-2025? 

If you do not find the required information in these changes, you may raise a ticket with the Atlassian Support team for better clarity and understanding.