Creating an automation using "Forms submitted" a drop down list is shown but it's empty

[Sean Still]

This project has 2 forms, both set as publicly accessible. My expectation here is when creating a rule using "Form Submitted", when I select the dropdown I should see the 2 forms listed, but "No options" is being displayed.  This was first encountered over a week ago, so not related to any temporary issue and verified that multiple people including Jira Site administrators are experiencing the same problem. Additionally the "Forms" triggers were tried and all had empty dropdowns.

[John Funk]

Hi Sean,

Is it possible that the JSM project you selected does not have any Advanced forms? The automation triggers for forms only applies to these advanced forms, not the built-in Request forms. 

[Sean Still]

I appreciate your response! This is not a JSM project, its a Software project but I also tried it on a Work Management style project and the same result

[John Funk]

That's why you will not see them then - those advanced forms used by the automation rules are only available in JSM projects. 

[Sean Still]

Good to know! But I can say with certainty that one of the examples is not an advanced form, its a normal form created in the JWM project

[John Funk]

Exactly - those forms will not show up for you to use with the Form submitted trigger in Automation. Only the Advanced forms. 

[Sean Still]

Got it, much appreciated!

[John Funk]

You are very welcome