Hello everyone! Please advise on how to create a process for issue tracking, given that I have, for example, 10 operators, 1 moderator, and 1 manufacturer. The goal is to allow operators to create tasks only with issues that will automatically be transferred to the moderator. The moderator will verify the correctness of the task's completion, and if it's correct, pass it on to the manufacturer. If it's incorrect, the task will be sent back to the operator for revision. After the task is transferred to the manufacturer, they have 3 hours to respond and place it in one of the following statuses: 1. 'Operator-side error,' 2. 'Preparing fix for the issue,' 3. 'Need more time to study the issue.' Additionally, if the Manufacturer sets the status to 'Operator-side error,' the task is returned for re-evaluation by the Moderator. Importantly, after the task is handed over to the Moderator, Operators should not be able to see the task statuses. The Moderator can see all tasks, while the Manufacturer can only see their own tasks.
