I have a software project and would like people from other teams to have a form to create issues. The goal is that they do not have access to my software project but only enter their request in a form that then creates the issue in the backlog of my project.
Update: I definitely prefer a free solution, even if it adds workload.
Welcome to the Atlassian Community.
You can configure the incoming mail handler through which user can create the issues in project through email.
refer this for more info
Also you can configure the Issue Collector - Refer this Here you can get form JavaScript which you can embed in external website page from there user can create issue.
Jira Cloud REST API also you can use if you know the scripting developemnt.
Accept the answer if it helps
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