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Creating a Jira Issue Template with a Predefined Table

Creating a Jira Issue Template with a Predefined Table

Hi Team,

Thanks for your help in advance.

I have created a Jira issue template that automatically populates the Description field with predefined information when a new issue is created.

However, I would also like to include a table as part of this template. While I can manually create a table after the issue has been generated, I have not been able to add the table directly within the template itself.

I'm not sure whether this is a limitation of Jira or if I'm simply missing the correct way to configure it. Is it possible to predefine a table within a Jira issue template so that every new issue is created with the table already in place and ready to be completed?

Please see below the table that I would like to include in the ticket upon creation.

Screenshot 03.png

Thank you for your help.

4 answers

1 accepted

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Answer accepted

Hi Paulo,

You've hit a real limitation of Jira's native issue template system — the description field in standard templates only supports plain text, not tables or rich formatting. There's no built-in way to include a table in a native template.

One approach that solves this: Modern Issue Templates for Jira (full disclosure, I work for NGPILOT, the vendor behind it). The template editor includes a full rich text toolbar that supports tables, headings, code blocks, and more — so you can create your table directly in the template description. It also supports importing templates from Markdown or JSON files if you prefer to author them externally.

The table you included would work exactly as you described — create it once in the template, and every new issue opens with it already populated, ready to fill in.

You can check it out here: Modern Issue Templates for Jira

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Hi Team, @Kate Pawlak _Appsvio_ @Paul Pavlovsky_AppLiger_

Thanks for all your replies.

As @Simon_NGPILOT_ described, "I've hit a real limitation of Jira's native issue template system." Unfortunately, Atlassian does not appear to have any interest in addressing this limitation in the foreseeable future.

@Paul Pavlovsky_AppLiger_ Re the app options: I work in a finance organization, and any new app would need to go through a rigorous review process. Realistically, I don't think anyone, myself included, has the appetite to pursue that

@Arkadiusz Wroblewski Re the workarounds: I have tried some of them in the past, and they worked for a while. However, after Jira updates, we ended up back at square one. Several years ago, the company hired an excellent consultant to configure Jira workflows, automations, and formulas. Over time, those formulas have become less reliable with each update. I've had to disable some of them because there was little value in keeping automations that failed every time a ticket was created.

For now, I'm satisfied knowing that I'm not so stupid that I don't know how to create a table. :-)

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1 vote

Hi @Paulo_Cerqueira ,

As Kate mentioned, it would help to know how your current template is configured, as the answer may depend on the app or workaround you are using. The workaround shared by Arkadiusz may work well for a single predefined table, although it requires some additional configuration and does not provide a selection of reusable templates.

For a more flexible setup, Easy Issue Templates for Jira lets you create reusable templates with predefined tables, instructions, and Jira field values. Full disclosure: I’m from the team behind the app.

When a user selects a template, the Description is pre-filled with the table ready to complete. This is especially useful when you need several different templates rather than one default layout for every issue.

Feel free to reach out if you have any questions.

Best,
Paul

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1 vote

Hi Paulo,

What marketplace app do you use to create this template? I'm asking because in Jira natively you can't create templates for issues. If it's not the app, please share how you configured it.

In our Issue Templates Agent, you can create templates without any limitations - we support tables in text fields (including native Description).

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0 votes

Hello @Paulo_Cerqueira

Atlassian Documented that as "Won´t Do" and gived also an Workaround

[JRACLOUD-78176] Unable to add Tables in the Default description field using the new editor - Create and track feature requests for Atlassian products.

How to Add Tables in Jira Default Description (Cloud) | Jira and Jira Service Management | Atlassian Support

Best,

Arek🤠

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Creating a Jira Issue Template with a Predefined Table

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