Create sub-task --> instantly in edit/view screen

[Anette Noll]

Hi,

I work in 2 instances.
When I create a sub-task in instance 1 and open it, I am instantly in the edit/view screen.

This is different in instance 2.

After creation of a sub-task, I open it and the create screen shows up.

I wonder which is the parameter or place where I can specify the one or the other way. I looked at workflows, systems configurations, events etc. But I cannot find the answer.

Would be great if someone could put me on the right track.

Thank you, Anette

[Karan Sachdev · Accepted solution]

Hey @Anette Noll

Good day!

On the instance 2, do you have any mandatory fields for subtasks? If so, when you create subtasks inline, it will open up the create screen for you to populate the mandatory fields so the creation can be completed.

Thanks!

[Anette Noll]

Hi @Karan Sachdev 

it is easy to say "of course" after someone has formulated the solution.

Thank you very much!!

[Nikola Perisic]

Hello @Anette Noll 

How is it possible when the sub-task has been created, to show a create screen? By default, Jira has Create, Edit and the View screen. How the first instance has been set up?

[Anette Noll]

Hello @Nikola Perisic 

with instance 1 I mean a free instance that we sometimes use to test some things; not very elaborated.

[Nikola Perisic]

@Anette Noll do you have the screenshots of how this looks on the instance 1?

[Anette Noll]

[Trudy Claspill]

Hello @Anette Noll 

That is a set of images for the scenario where you get the Edit screen.

Can you provide a set of images for your other scenario?

This is different in instance 2.

After creation of a sub-task, I open it and the create screen shows up.

[Anette Noll]

These are the images for instance 2