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Create jira issue with http request from Jira ITSM automation

Mete Çapar February 15, 2024

I want to create jira issue from itsm automation how can i do that 

1 answer

0 votes
Trudy Claspill
Community Champion
February 17, 2024

Hello @Mete Çapar 

Welcome to the Atlassian community!

Can you provide more information about your scenario?

Are you talking about creating an issue in a Jira Software project based on something that happens in a Jira Service Management project?

What should trigger the issue creation?

Would you want information from a Jira Service Management issue copied into the Jira Software project issue?

Mete Çapar February 18, 2024

Yes I want to copy from service maangement send to jira software

Mete Çapar February 18, 2024

How can i do that

Trudy Claspill
Community Champion
February 18, 2024

Do you have both the Jira Software and Jira Service Management products installed on the same Cloud site?

What are the circumstances or events that should cause this to happen?

Are the issue is created do you need the two issues to continue to synchronize?

Have you reviewed the documentation for the Automation feature?

https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/

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