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Create automatic tickets via gmail

Mônica Bohrer November 13, 2022

Hello !
How are you?
I'm thinking of doing an integration between Jira and gmail.
We receive daily emails that are routines / reminders for tasks that need to be done. Is it possible to have some extension or API to make the system create these tasks automatically in some frame in jira?

It would need to be by subject/content of the email, because the same sender sends several emails to different teams.

3 answers

1 vote
Iryna Komarnitska_SaaSJet_
Atlassian Partner
November 13, 2022

Hi, @Mônica Bohrer 

My team recently released Email&Tasks: Jira Cloud for Gmail.

With it's help you can transform your emails into Jira ticket, Add comments & log work directly from Gmail.

Here is a 30-day trial to check if the app is good for you.

Hope it will help you!

Brian Faircloth
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 10, 2024

@Iryna Komarnitska_SaaSJet_ would you be able to assist me in setting up this and other time saving zaps into jira?

Please contact me at brian@grovescleaningservices.com 

0 votes
Alex Koxaras _Relational_
Community Champion
November 13, 2022

Hi @Mônica Bohrer 

You can achieve this using email handler:

https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/

You can set them up in such a way, so as to create issues with a specific issue type on specific projects. It's very easy to do that and very handy, without any app.

Mônica Bohrer May 11, 2023

Muito obrigada! Irei trabalhar nisso

Mônica Bohrer May 11, 2023

Muito obrigada!

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