Hi!,
I would like to know if incidents can be created automatically by reading the information of an email.
Regards.
Hello @Mayerlin
Welcome to the community.
Jira Cloud does support creating issues from email. The method for configuring this depends on the type of project where the issues will be created.
Refer to this page for guidance.
https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/
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