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Create a story including subtasks in another backlog when a story is done using automation.

Maarten Verreck November 12, 2025

I have created an automation in backlo A that creates a story in backlog B when a story in backlog A is set to done. 
The story is created and all the fields and smart values are created in backlog B.

But...

I red that it's not possible to create a set of subtasks for that story in this automation.

So I'm trying to create this in backlog B. 

I already have an automation in place for creating subtasks when we create a story manualy in backlog B.

Somehow the trigger based on create story doesn't work when automation does this from another backlog. 

What trigger should I use for this action?

2 answers

1 accepted

4 votes
Answer accepted
Valerie Knapp
Community Champion
November 12, 2025

Hi @Maarten Verreck , thanks for your post.

Please can you share some screens of these automations with us? It is hard to offer advice without actually seeing what you are trying to do / how you are trying to do it.

It sounds like maybe the issue is this - that you haven't enabled the second automation to be called by the first

image.png

https://www.atlassian.com/software/jira/automation-template-library/rules#/rule/112180 

but it is hard to tell without seeing your rules.

Please provide more information so we can help.

Best wishes

Maarten Verreck November 12, 2025

In backlog A I have build an automation to create a story in backlog B
story to another backlog 1.png

 

In backlog B I created an automation that should create a subtask when a story has a creator that equals Automation for Jira. 
Somehow a story that is created by automation is not seen as a created workitem.
story to another backlog 2.png

 

I use the automation below in most of my backlogs to add subtasks when I create a story or bug. This rule workes perfect. story to another backlog 3.png

Maarten Verreck November 12, 2025

@Valerie Knapp Your suggestion works. I checked the option to be triggered by another automation and now the subtask is added. 
I also got an error, but that one I can solve. THX

Like Valerie Knapp likes this
0 votes
Taliah15
Contributor
November 12, 2025

Use the "Issue created" trigger in backlog B for the subtask-creation automation. Ensure filtering or conditions are set if needed, as this trigger does fire for issues created by other automations as well, not only manual ones. @Maarten Verreck  If this helps kindly let me know. 

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