Count of issues have changed and not displayed per a whole column anymore

[Eman Mostafa]

In jira boards, the count of issues has been always on the top along with the column names, counting all the items/tickets under the whole column (to do/ in progress, etc..)

This has changed recently to show the counts of items per story (or epic or assignee, the items you have the board grouped by) and not summing up the count of all items as it used to be. 

Example: Instead of seeing at the top the count of 10 items total In Progress column, now I have to scroll down to see count of 1 for each of 10 stories.

This is not helping in tracking progress, it has made tracking much more difficult.

I tried to check if this has changed based on a config setting, could not find anything. Would you please help to find a solution? 

[Lukas Maczejka - JXL]

Hi Eman,

Welcome to the community!

As mentioned by Pedro, there are ways to get to that number in other views in Jira.

For an improved visual experience, and if you’re open to solutions from the Atlassian Marketplace, you may want to have a look at the app that my team and I are working on, JXL for Jira.

JXL is a full-fledged spreadsheet/table view for your Jira data that allows viewing, inline-editing, copy-pasting, sorting, and filtering by all your work items' fields, much like you’d do in e.g. Excel, Google Sheets, Smartsheet, or Airtable. It also comes with a long list of further features, including work item grouping based any fields, and highly customisable sum-ups.

With these, you can build a view like e.g. this in just a couple of clicks:

In this example, I’ve created a grouping by Assignee, and you can immediately see the count of issues in each group. This is really just one of a virtually endless number of possible views and reports; you can also view and group by any other work item fields (like, in your case, Status), configure different sum-up styles (like e.g. average or median), etc. etc. This all just works - there’s no automation or scripting whatsoever required.

I should also add that JXL can do much more than the above: From configurable issue hierarchies, to conditional formatting, or inline bulk editing via copy/paste.

Any questions just let me know,
Best,

Lukas

[Pedro Olmo]

Hello @Eman Mostafa ,

you can use in kanban boards wip limits to see tickets by columns. More information here: 

https://www.atlassian.com/agile/kanban/wip-limits

regards

[Eman Mostafa]

Thanks for your reply.

The WIP limits is a different topic, not relevant to my question.
My question is about displaying the correct counts at the top of the columns regardless the group by.

[Alexander Milanov]

I've got the same unpleasant experience since yesterday. Checking how many issues my team has in each column was as simple as a glance. Now I either have to scroll up and down like crazy or group by None and turn the whole board into a mess.

[Eman Mostafa]

@Alexander Milanov I cannot imagine how such important changes are released regardless the bad user experience, and not mentioned in the release notes!

Please let me know if you find a solution.
I hope someone from Atlassian reacts on this thread.

[christopher_decosmo]

Upvoting because I want an answer that's not another tool to pay for. Not for the WIP answer