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Could'n find "Resolve"-button on Issue-screen

yakovlev@nslab.ru March 30, 2018

Hi all.

The User is granted to resolve issues - I can see it in "Permission helper".

But there is no "Resolve"-button on Issue-screen. There are only two buttons ("Edit" and "Comment").

What's wrong?

Thanks in advance for answers.

Nicholas

1 answer

0 votes
Nic Brough -Adaptavist-
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March 30, 2018

There is no "resolve" transition in your workflow, or, if there is, there is a condition on it that prevents you from using it.

Have a look at your workflow to see what it's doing.

yakovlev@nslab.ru March 30, 2018

Nic, thanks - you are right.
I've just change Workflow to those I used in my previous projects - with "Resolve" transition, but nothing have changed. There are still two buttons on the Issue-screen...

yakovlev@nslab.ru March 30, 2018

Nic, I've read your suggestions in related topic - "Resolve" button disappears and have checked immediately assignee's permission on issue transition...

Now my Jira is working fine. Thanks a lot!

Case closed.

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