Copy old value of fix version field using project automation

[Vikrant Yadav]

Hi Guys,

Need your help in automation.

I want to capture old value of Fix version in another field. 

Rule is running for edit issue trigger >> When new value added/remove from Fix version field, older value will update in Single line text field. I am using below smart value but it's not updating the field.Kindly suggest  :-

{{issue.changelog.fixVersions.toString}}

 Note :- Using Automation for JIRA DC

[Trudy Claspill · Accepted solution]

Hello @Vikrant Yadav 

I was looking at the documentation for Smart Values and specifically for {{changelog}} for DC here:

https://confluence.atlassian.com/automation/jira-smart-values-issues-993924860.html

I think that your syntax is not correct. The examples in the document look like this:

{{#changelog.summary}}
  {{toString}}
{{/}}
{{#changelog.issuetype}}
  {{fromString}}
{{/}}
// Previous status name
{{#changelog.status}}{{fromString}}{{/}}
// Previous status id (for using in another Edit action
{{#changelog.status}}{{from}}{{/}}

Additionally the document says it is not available with all triggers, so there may not be changelog information when using the Field Value Changed trigger.

I did some experimenting in my Jira Cloud instance with Field Value Changed and Issue Updated triggers and the format shown above, and was not able to get any output from the changelog for the fixVersions field. For Jira Cloud the documentation also says that the fields available in the change log are limited. I don't know if that might be the case in Automation for Jira DC also.

[Vikrant Yadav]

Hi @Trudy Claspill ,

Thanks for your response!

I tested this as well :- {{#changelog.fixVersion}}{{toString}}{{/}} but it won't give any response and not update the field. 

I tried this as well {{fieldChange.fromString}} , it works sometime and sometime it doesn't work. When i remove a single fix version sometime it works but when multiple fix version it breaks.

[Trudy Claspill]

Trying to think of other options...

It is not pretty, but you could use two custom fields.

Each time Fix Version changes, write the contents of field #1 to field #2. Then write the contents of Fix Versions to Field #1. Field #2 would always have the value before the last change to the field.

[Vikrant Yadav]

@Trudy Claspill How do I copy the value? If I use post function or automation it copy the current value to Field 2. Can you please share the trigger and action which I need to setup for this? 🙏

[Trudy Claspill]

For my custom fields I created two Version multi-select fields.

The TRIGGER for the rule is Field Value Changed for the Fix Versions field.

After that I created two Condition: IF/Else blocks

If field1 is not empty
  Then copy field1 to field2
Else
  Set field2 to nothing

ACTION: Re-fetch data

If Fix Versions is not empty
  Then copy Fix Versions to field1
Else
  Set field1 to nothing

 Here's an example of the first If/Else

This is Edit Issue Fields #1

And this is Edit Issue Fields #2

The second If/Else block would be similar but 

- substitute Fix Versions for Current Fix Versions

- substitute Current Fix Versions for Previous Fix Versions

[Vikrant Yadav]

Hi @Trudy ClaspillThanks for the solution!

[Samuel Gatica _ServiceRocket_ · Accepted solution]

Hi @Vikrant Yadav 

Unfortunately, there is no workaround currently. 

Here is a linked defect:  https://jira.atlassian.com/browse/JSWCLOUD-22815 

Best regards

Sam

[Bill Sheboy]

Yes, and...

Here is the related defect for automation, which covers both Jira Cloud and Server/Data Center versions of the symptom: https://jira.atlassian.com/browse/JIRAAUTOSERVER-207

Please note, you may observe changelog intermittently working for fixVersion.  I found through testing there are very specific paths by which it still works and it randomly fails for others.  IMHO: this one is quite broken  :^)

Kind regards,
Bill

[Vikrant Yadav]

Thanks @Bill Sheboy  and @Samuel Gatica _ServiceRocket_  
yep, there is no workaround for this right now. 

Any alternate solution, you would like to suggest. I have Scriptrunner and JMWE 

What is the result of this value :-  {{triggerissue.fixVersions.name}} ?